Terms of Use

Overview

This website is operated by MedicalSaunas.com, a DBA of Medical Breakthrough, LLC (collectively referred to as "Medical Breakthrough," "MedicalSaunas.com," "we," "us," or "our"). Throughout the site, the terms “we”, “us” and “our” refer to MedicalSaunas.com and Medical Breakthrough, LLC. MedicalSaunas.com offers this website, including all information, tools, products (such as cold plunges, saunas, diffusers, hot tubs, and related wellness equipment), and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here

By visiting our site, accessing our services, and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Use,” “Terms,” or “Agreement”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Use apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Use of any MedicalSaunas Products constitutes your acceptance of these Terms of Use, including the binding arbitration agreement and class action waiver detailed in Section 8 below.

Please read these Terms of Use carefully before accessing or using our website or any of our products or services. By accessing or using any part of the site, or by purchasing or using our products (collectively, "MedicalSaunas Products" or "Products"), you agree to be bound by these Terms of Use, including the binding arbitration agreement and class action waiver in Section 8. If you do not agree to all the terms and conditions of this Agreement, then you may not access the website or use any services or products. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

Any new features, tools, products, or services which are added to the current store shall also be subject to these Terms of Use. You can review the most current version of the Terms of Use at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Use by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website, or use of our products or services following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

FIRST, AN IMPORTANT MESSAGE: PLEASE READ THESE TERMS OF USE CAREFULLY, AS THEY AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS, INCLUDING, BUT NOT LIMITED TO, WAIVERS OF RIGHTS, LIMITATION OF LIABILITY, ASSUMPTION OF RISK, AND YOUR INDEMNITY TO US. PLEASE NOTE THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN COURTS OR JURY TRIALS, AND LIMIT THE REMEDIES AVAILABLE IN THE EVENT OF A DISPUTE.

If any provision of these Terms is determined by a court to be unlawful, void, or for any reason unenforceable, then that provision is deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

Warranty Disclaimer: These Terms of Use do not include the warranty policy for MedicalSaunas Products. For warranty coverage, scope, and limitations, please refer to the official Warranty Card or Warranty Page on our website.

Table of Contents

  • These Terms of Use Are a Contract Between You and Us
  • License Grant and Restrictions
  • Usage Rules
  • Paid Transactions
  • Promotions and Contests
  • Disclaimers and Limitation on Liability
  • User Submissions
  • Binding Arbitration and Class Action Waiver
  • Additional Provisions
  • Online Store Terms
  • General Conditions
  • Accuracy, Completeness & Timeliness Of Information
  • Modifications To The Service & Prices
  • Products Or Services
  • Accuracy Of Billing & Account Information
  • Optional Tools
  • Third-Party Links
  • Personal Information
  • Errors, Inaccuracies & Omissions
  • Prohibited Uses
  • Indemnification
  • Severability
  • Termination
  • Entire Agreement
  • Governing Law
  • Changes To Terms Of Use
  • Contact Information

1. These Terms of Use Are a Contract Between You and Us

Binding Contract

This is a contract between you and Medical Breakthrough, LLC (doing business as MedicalSaunas.com), based at 24971 Avenue Stanford, Santa Clarita, CA 91355. By accessing our website or using our Products, you agree to these Terms.

Agreement

By using any of our Products or services, whether by browsing, creating an account, or purchasing a product, you agree to these Terms. If you do not agree to these Terms, you should discontinue using the Products and services immediately.

Amendments

We may modify these Terms at any time. If we make material changes, we will notify you via email or by updating these Terms on our website. Your continued use of the Products or services after the changes are effective indicates your acceptance of the changes.

Accounts

To use certain features, you may be required to create an account. You agree that the information you provide is accurate and up-to-date. You are responsible for safeguarding your account information.

2. License Grant and Restrictions

License

We grant you a limited, non-exclusive, non-transferable license to access and use the Products and services for personal, non-commercial purposes. Any resale, reproduction, or redistribution of the Products without express written permission is prohibited.

Restrictions

You may not copy, reverse-engineer, distribute, or modify any content on our website or Products without written permission.

3. Usage Rules

You agree to use the Products and services in compliance with all applicable laws and regulations. You may not engage in any activity that disrupts the operation of our website, products, or services. You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services

You agree to follow all recommended usage guidelines, including but not limited to temperature limits for saunas and other Products. Misuse, such as exceeding recommended settings, constitutes a violation of these Terms and voids any warranties or liabilities on our part.

4. Paid Transactions

Orders

When you place an order with us, you are offering to purchase a product. Orders are subject to availability, and we reserve the right to refuse or cancel orders at any time.

Payment

You agree to provide accurate payment details. All transactions are in U.S. dollars unless stated otherwise.

5. Promotions and Contests

We may run promotions or contests from time to time, subject to additional terms and conditions. Please review those terms before participating.

6. Disclaimers and Limitation on Liability

Except as expressly stated in our Limited Warranty (as detailed on our Warranty Page), our Products and services are provided "as is" and "as available" without any other express or implied warranties, including but not limited to implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee, represent, or warrant that your use of our Products or services will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of our Products or services will be accurate or reliable. We do not guarantee that the Products are free of errors, defects, or malfunctions. You agree that from time to time we may remove our Products or services for indefinite periods of time or cancel our Products or services at any time, without notice to you.

You expressly agree that your use of, or inability to use, our Products or services is at your sole risk. We are not liable for any damages resulting from the use, misuse, or malfunction of our Products beyond the amount paid for the product. By using our Products, you voluntarily assume all risks associated with their use, including but not limited to risks of personal injury, property damage, aggravation of preexisting conditions, electrical problems (such as shocks, short circuits, or failures), fire hazards, water leaks or overflows, flooding, mold growth, corrosion, structural damage, or any other harm.

ALL USERS MUST FOLLOW SAFETY GUIDELINES: You and any user (including but not limited to relatives, family members, guests, or other third parties using the product with or without your permission) are required to follow all provided safety instructions, warnings, and guidelines at all times to minimize risks. Failure to do so constitutes a voluntary assumption of all risks, including but not limited to personal injury, aggravation of medical conditions, property damage, electrical issues, fire, water damage, or other harm, and you (on behalf of yourself and any such users) hereby fully release, waive, and discharge Medical Breakthrough, LLC, its affiliates, officers, directors, employees, agents, successors, and assigns from any and all liability, claims, damages, or causes of action arising therefrom. Medical Breakthrough, LLC shall not be responsible or liable in any way for any consequences resulting from non-compliance with this requirement, and such non-compliance may void any applicable warranties or remedies. This provision applies to all users and survives any termination of these Terms.

Specific Risk Disclaimers for Products:

  • Cold Plunges, Hot Tubs, and Water-Based Products: We are not responsible for any water damage, leaks, overflows, flooding, mold, corrosion, structural damage, or property loss (to residential, commercial, or any other properties) resulting from the use, installation, delivery, maintenance, or malfunction of these products. Users assume all risks associated with water exposure, including slips, falls, drowning, hypothermia, hyperthermia, burns, scalding, or aggravation of medical conditions.
  • Saunas: We strongly recommend that the sauna temperature not exceed 180 degrees Fahrenheit, even if the unit is capable of higher temperatures. Exceeding this recommended maximum temperature is strictly not advised and is done entirely at your own risk. We disclaim all liability for any injuries, burns, dehydration, overheating, heatstroke, cardiovascular issues, fainting, or other harms resulting from setting the sauna higher than 180 degrees, prolonged sessions, overuse, or any use whatsoever. All use of the sauna is at your own risk; users must consult a physician before use, especially if they have medical conditions (such as heart disease, high blood pressure, pregnancy, respiratory issues, or any other health concerns that could be exacerbated by heat exposure), and assume all risks associated with heat exposure. Users are responsible for monitoring their own session duration (recommended no longer than 15-20 minutes per session), staying hydrated, and exiting immediately if feeling unwell. We are not liable for any adverse effects from failure to follow these guidelines or from inherent risks of sauna use.
  • Electrical and Fire Hazards: We disclaim all liability for electrical problems, including shocks, short circuits, power surges, failures, or fires caused by or related to our Products. Users must ensure proper electrical setup, grounding, and compliance with local codes; we are not responsible for any injuries, damages, or losses from electrical malfunctions or fires.
  • Diffusers and Other Accessories: We are not liable for allergic reactions, respiratory issues, fires from essential oils, or any other harms from misuse.
  • Injuries During Use: If any injuries occur while using our Products (including but not limited to burns, strains, heart issues, slips, or aggravation of conditions), we are not liable. Users must consult a physician before use and assume all risks. We recommend limiting usage time, avoiding alcohol or medications that impair judgment, and never using Products alone if at risk of fainting or medical emergencies.
  • No Health or Therapeutic Benefits Guaranteed: Our Products are intended for general relaxation and wellness only. We make no representations or warranties regarding any health, medical, therapeutic, or performance benefits from using the Products. Any perceived benefits are subjective and not guaranteed. We disclaim all liability for any reliance on potential benefits, and users assume all risks of disappointment or lack of results.
  • Vulnerable Users: Pregnant individuals, children, elderly persons, those with chronic illnesses, or anyone under medical care should not use the Products without explicit physician approval. We disclaim all liability for harms to vulnerable users.
  • International Shipping and Use: Although our Products may be shipped worldwide, we make no representations that the Products are suitable, compliant, or legal for use in any jurisdiction outside the United States. Users are solely responsible for all customs duties, taxes, import fees, compliance with local laws, and any risks associated with international use, including voltage differences, safety standards, or regulatory requirements. We disclaim all liability for any issues arising from international shipping or use.

In no case shall Medical Breakthrough, LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of our Products or services, or for any other claim related in any way to your use of our Products or services, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of our Products or services, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. In the event Medical Breakthrough, LLC is held liable for any reason, you agree that it will not exceed the cost of the product.

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

7. User Submissions

If, at our request, you send certain specific submissions (for example, contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments' or 'submissions'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any submissions that you forward to us. We are and shall be under no obligation (1) to maintain any submissions in confidence; (2) to pay compensation for any submissions; or (3) to respond to any submissions. By submitting reviews, suggestions, or any content, you grant us a non-exclusive, royalty-free, perpetual right to use, modify, and distribute your submission.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Use.

You agree that your submissions will not violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your submissions will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any submissions. You are solely responsible for any submissions you make and their accuracy. We take no responsibility and assume no liability for any submissions posted by you or any third-party.

8. Binding Arbitration

PLEASE READ THESE TERMS CAREFULLY. YOUR USE OF THE MEDICALSAUNAS PRODUCTS SIGNIFIES YOUR AGREEMENT TO THESE TERMS, INCLUDING THE BINDING ARBITRATION AND CLASS ACTION WAIVER IN SECTION 8

You and Medical Breakthrough, LLC agree to resolve, by binding individual arbitration as provided below, all disputes (including any related disputes involving Medical Breakthrough, LLC's affiliates, subsidiaries, or related entities) except for: (i) any claim within the jurisdiction of a small claims court consistent with its dollar limits, as long as it is an individual dispute; and (ii) any dispute regarding the ownership or enforcement of intellectual property rights. "Dispute" includes any claim, dispute, or controversy, whether based on past, present, or future events, whether based in contract, tort, statute, or common law, between you and Medical Breakthrough, LLC concerning its products, these Terms, or the agreement to arbitrate itself. All Disputes must be arbitrated in Los Angeles, California, regardless of where you reside, where the Products are shipped, or where any events giving rise to the Dispute occur.

YOU AND MEDICAL BREAKTHROUGH, LLC AGREE TO WAIVE CLASS ACTION PROCEDURES.Neither you nor Medical Breakthrough, LLC will seek to have a dispute heard as a class action, private attorney general action, or in any other representative proceeding. Both you and we agree not to file a class action or seek relief on a class-wide basis. No arbitration or proceeding can be combined with another without the prior written consent of all parties involved in the arbitrations or proceedings. If this waiver of class or representative actions is deemed invalid or unenforceable, neither you nor we are entitled to arbitration, and all disputes will be resolved in court.

Small Claims Court

Subject to applicable jurisdictional requirements, either you or Medical Breakthrough, LLC may elect to pursue a dispute in local small claims court rather than through informal dispute resolution or arbitration, so long as the matter remains an individual dispute and proceeds only in small claims court. If a party has already initiated an arbitration, the other party may inform the arbitration forum that it chooses to have the dispute heard in small claims court instead. The arbitration forum will then close the arbitration and the dispute will be transferred to the appropriate small claims court.

Informal Dispute Resolution

In the event of a dispute, you and Medical Breakthrough, LLC agree to attempt to avoid formal dispute resolution costs by giving each party a fair opportunity to resolve the dispute informally. Except for disputes eligible for small claims court or involving intellectual property, the party raising a claim must send the other party a written notice describing the dispute, including: (1) the party's name, address, and contact information, (2) detailed facts of the claim, and (3) the specific relief sought (including any calculated damages). You must send any notice of a dispute to: Medical Breakthrough, LLC, 24971 Avenue Stanford, Santa Clarita, CA 91355, Attention: Legal. Medical Breakthrough, LLC will send any notice to the contact information it has on file for you.

Both parties will attempt to resolve the dispute within sixty (60) days from when the notice is sent. This informal negotiation must include an individual meet-and-confer in person, or via teleconference or videoconference, which addresses the dispute only. If either party is represented by counsel, that counsel may participate, but the party must also participate directly. Medical Breakthrough, LLC will participate through one or more representatives, including counsel if needed. After sixty (60) days, and after completing the meet-and-confer, either party may proceed to initiate arbitration if the dispute remains unresolved.

Note: This paragraph does not prohibit informal communications during or after the process, nor does it affect a party's right to pursue small claims court as outlined above.

Arbitration Process and Rules

If informal dispute resolution does not resolve the dispute, the matter shall proceed to binding arbitration. The Federal Arbitration Act, 9 U.S.C. §§ 1-16, governs this arbitration agreement.

Any arbitration demand must be filed with ADR Services, Inc.. If ADR Services is not available, the arbitration will be conducted by National Arbitration and Mediation (NAM). The arbitration will be conducted according to the rules of the selected arbitration forum, except to the extent those rules conflict with this agreement.

The arbitration will be overseen by a single, neutral arbitrator. Arbitration may be conducted in person, by documents, phone, or online. If a hearing is required, it will take place in Los Angeles, California, or in your hometown area if an undue burden to travel is demonstrated. You and Medical Breakthrough, LLC agree to submit to the exclusive jurisdiction of the federal or state courts located in Los Angeles, California to compel arbitration, confirm, modify, vacate, or enter judgment on the award by the arbitrator. You waive any objection to venue or personal jurisdiction in Los Angeles, California, for any Dispute-related proceedings, regardless of your location or where the Products were shipped or used.

The arbitrator may award any relief that a court could, including declaratory or injunctive relief, but only to the extent necessary to satisfy an individual's claim.

Arbitration Fees

If Medical Breakthrough, LLC initiates arbitration against you, it will cover all associated fees. If you initiate arbitration, you are responsible for the non-refundable initial filing fee and other applicable fees as required by the arbitration service. If the arbitrator finds that a claim violates Federal Rule of Civil Procedure 11, they have the authority to award sanctions consistent with that rule.

Settlement Offers and Offers of Judgment

Ten (10) calendar days before the arbitration hearing, either party may serve a written offer of judgment to settle on specific terms. If accepted, the offer will be submitted to the arbitrator for entry of judgment. If the offer is not accepted and the rejecting party fails to obtain a more favorable outcome, that party will not recover post-offer costs and must cover the offering party's costs from the time of the offer.

Survival of Arbitration Agreement

This arbitration agreement survives the termination of your relationship with Medical Breakthrough, LLC, including the end of your use of MedicalSaunas Products or services.

Opt-Out Option

You may opt out of this arbitration agreement via mail. If you opt out, neither you nor Medical Breakthrough, LLC can force the other to arbitrate disputes. To opt out, you must notify us in writing no later than thirty (30) calendar days after first being subject to this arbitration agreement. If you opt out of arbitration but not the class action waiver, the class action waiver still applies. Your opt-out notice must include your name, address, and a statement indicating your intent to opt out of the arbitration agreement. Send your notice to: Medical Breakthrough, LLC, 24971 Avenue Stanford, Santa Clarita, CA 91355, Attention: Arbitration Opt-Out. For clarity, opt-out notices submitted via email will not be valid.

9. Additional Provisions

EXPANDED INDEMNIFICATION: To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Medical Breakthrough, LLC and its affiliates, officers, directors, partners, subsidiaries, agents, contractors, licensors, service providers, subcontractors, interns, suppliers, and employees from and against any and all claims, damages, obligations, costs, losses, liabilities, debts, and expenses (including attorney’s fees) arising from: (i) your use or misuse of the Products or services; (ii) your violation of these Terms; (iii) your breach of any warranty or representation; (iv) your violation of any applicable law or regulation; (v) any injuries, damages, or harms arising from electrical problems, fire, water leaks, or other product-related issues; (vi) any third-party claims related to your actions or the use of our Products; (vii) any failure to adhere to recommended usage guidelines, such as sauna temperature limits; or (viii) any customs, import, export, or international compliance issues.

NO MEDICAL USE CERTIFICATION: You certify that you understand our Products are not a substitute for medical diagnosis or treatment. You agree not to use or promote the Products for any medical purpose or to suggest they have any therapeutic effects without FDA approval. Our Products are for general wellness and relaxation purposes only; we disclaim any medical or health benefits, and you assume all risks of use.

NO RESALE DISCLAIMER: Products are sold solely for personal use by the original purchaser. Any resale, lease, or transfer voids all warranties and indemnification provisions. Resellers must have written authorization from us.

WAIVER OF JURY TRIAL: To the fullest extent permitted by law, you waive your constitutional and statutory rights to go to court and have a trial in front of a judge or jury. You agree to have all disputes resolved through binding arbitration as detailed herein.

ASSUMPTION OF RISK FOR THIRD PARTIES: You agree to assume full responsibility and liability for any third party, including guests or family members, who use the Products with or without your permission. You release us from all claims arising from such use.

DISCLAIMER OF FITNESS FOR PARTICULAR PURPOSE: We disclaim any warranty that the Products are fit for any particular purpose. You are solely responsible for determining the suitability of the Products for your specific needs.

INDEPENDENT LEGAL ADVICE ACKNOWLEDGMENT: You acknowledge that you have had the opportunity to consult independent legal counsel before using the Products or agreeing to these Terms, and that you fully understand the implications of this agreement.

BINDING AGREEMENT ACKNOWLEDGMENT: By using our Products, you confirm and agree that this document constitutes a binding legal agreement enforceable against you under applicable law. Continued use of the Products shall be deemed acceptance of all terms herein.

ELECTRONIC ACCEPTANCE: You agree that your purchase or use of the Products via electronic means (including online or through authorized dealers) constitutes acceptance of these Terms and all associated terms. This agreement shall be deemed electronically signed and binding under the U.S. E-SIGN Act and similar state laws. You consent to receiving all notices, disclosures, and communications from us electronically, which shall satisfy any legal requirement that such communications be in writing.

NON-RELIANCE: You affirm that you are not relying on any oral or written statement not expressly included in this agreement, including representations made by sales agents, resellers, or third-party dealers. Only the terms in this document shall govern the relationship between you and Medical Breakthrough, LLC.

NO EMOTIONAL DAMAGES CLAIMS: You agree not to assert or pursue any claims for emotional distress, mental anguish, or psychological harm resulting from the use or malfunction of the Products. Such damages are expressly excluded under this agreement.

DUTY TO MITIGATE DAMAGES: You agree to take all reasonable steps to reduce or prevent any potential damages in the event of malfunction, injury, or alleged breach. Failure to do so releases us from any further liability.

KNOWN AND UNKNOWN RISKS: You acknowledge that using our Products—including cold plunges, saunas, hot tubs, and diffusers—involves both known and unknown risks. These may include mechanical failure, health reactions, electrical hazards, fire, water damage, and unforeseen injuries. By using the Products, you voluntarily assume all such risks.

DOCUMENTATION REQUIREMENT: We may require photographic, video, or diagnostic evidence of any alleged malfunction or damage before providing service, replacement, or warranty support. Claims may be denied if sufficient documentation is not provided.

USER ACKNOWLEDGMENT AND AGREEMENT: By ordering, purchasing, or using any MedicalSaunas Products, you confirm that you have read, understood, and agreed to be bound by these Terms of Use and the complete warranty terms as outlined on the official Warranty Page. This includes but is not limited to all disclaimers, arbitration requirements, limitation of liability, assumption of risk, and indemnity provisions contained therein. Continued use of the Products shall constitute full and binding acceptance of all terms.

WAIVER OF JURY TRIAL: To the fullest extent permitted by law, you and Medical Breakthrough, LLC waive any constitutional or statutory right to a trial by jury in any action or proceeding relating to these Terms or the use of our Products.

NO CLASS ACTIONS: You agree that any claim or dispute must be brought only in your individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding.

NON-ASSIGNMENT: You may not assign or transfer your rights or obligations under these Terms without prior written consent from us. Any attempted assignment without consent is void. We may assign or transfer our rights and obligations under these Terms at any time without notice or consent.

RISK ACKNOWLEDGMENT: By using the Products, you acknowledge that you have read and understood all safety warnings and disclaimers, and you voluntarily assume all risks associated with their use, including potential physical injury, aggravation of preexisting conditions, or other unforeseen issues.

ATTORNEY FEES: In any legal action or arbitration between you and us, the prevailing party shall be entitled to recover its reasonable attorneys’ fees and costs.

NO MISSION-CRITICAL USES: Our Products are not designed or authorized for use in life-sustaining, mission-critical, or emergency environments, including but not limited to hospitals, aircraft, military systems, or medical life support. Any such use is strictly at your risk and voids all warranties and liabilities.

INTERPRETATION: Any ambiguities in these Terms shall not be construed against the drafter. Section headings are for convenience only and shall not affect the meaning of the provisions.

EQUITABLE RELIEF: You acknowledge that any breach of these Terms may cause irreparable harm to us for which monetary damages may be inadequate. Accordingly, we shall be entitled to seek injunctive or equitable relief in any court of competent jurisdiction to prevent or remedy such violations, without the necessity of posting bond or proving actual damages.

FORCE MAJEURE: We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, pandemics, or shortages of transportation facilities, fuel, energy, labor, or materials.

LIMITATION ON TIME TO FILE CLAIMS: Any claim or cause of action arising out of or related to these Terms or the Products must be filed within one (1) year after such claim or cause of action arose, or be forever barred, to the maximum extent permitted by law.

NO THIRD-PARTY BENEFICIARIES: These Terms are for the sole benefit of you and us, and nothing herein, express or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy of any nature under or by reason of these Terms.

EXPORT CONTROLS: You agree to comply with all applicable export and re-export control laws and regulations, including those of the United States. You represent that you are not located in a country subject to U.S. trade embargoes and that you are not prohibited from receiving the Products under U.S. laws.

DELIVERY AND INSTALLATION SERVICE DISCLAIMER

This disclaimer outlines our responsibilities and limitations of liability regarding the delivery, installation, and use of our Products. It covers property damage, site preparation, third-party delivery services, technician supervision, independent contractors, limited liability, indemnification, multi-unit environments, liability for use in public, commercial, or home settings, local compliance, and inspection requirements.

PROPERTY AND DELIVERY DAMAGE DISCLAIMER

We are not liable for any water damage, structural damage, mold, corrosion, fire, electrical damage, or property loss of any kind resulting from the use, installation, delivery, or maintenance of our Products. This includes, but is not limited to, damage to residential or commercial floors, walls, stairs, ceilings, basements, garages, electrical systems, plumbing, foundations, or any other property components.

SITE PREPARATION AND SUPERVISION

You acknowledge and agree that you are solely responsible for preparing, securing, and supervising the site for delivery and installation. This includes ensuring clear pathways, protected surfaces, accurate dimensions, and safe passage of the product through all entry points. You must oversee the delivery and installation process and report any issues directly to the third-party delivery provider.

THIRD-PARTY DELIVERY SERVICES

You acknowledge that delivery services may be performed by independent third-party logistics companies. By accepting delivery, you agree that we are not liable for any acts, omissions, negligence, or property damage caused by third-party delivery personnel, movers, or contractors.

TECHNICIAN SUPERVISION

You are solely responsible for supervising any technicians, contractors, or personnel who perform installation, maintenance, or repair services at your property. We are not responsible for any acts, omissions, negligence, or damages caused by such technicians, whether hired directly by you or through a third-party service provider.

INDEPENDENT CONTRACTORS

All delivery personnel, installers, technicians, movers, contractors, or other service providers involved in the delivery, installation, maintenance, or repair of the Products are independent contractors and not employees, agents, or representatives of Medical Breakthrough, LLC. We do not control, supervise, or direct the manner or method in which these independent contractors perform their services. Accordingly, we are not liable for any theft, loss of personal property, property damage, personal injury, negligence, misconduct, or any other acts or omissions committed by these independent contractors, including but not limited to: theft or unauthorized removal of items from your property; damage to your property, including scratches, dents, breaks, or structural alterations caused during delivery, installation, or service; personal injury to you, your family members, guests, or third parties resulting from the independent contractors' actions; any delays, incomplete work, or substandard performance; violations of laws, regulations, or safety standards by the independent contractors. You assume all risks associated with allowing these independent contractors access to your property and agree to take all necessary precautions, such as securing valuables and providing adequate supervision. We disclaim any vicarious liability or responsibility for the actions of these independent contractors.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, our liability for any claims arising from the purchase, delivery, installation, or use of the Products shall not exceed the purchase price of the product. We shall not be liable for any consequential, incidental, indirect, special, or punitive damages, including but not limited to loss of use, loss of profits, or damage to property, even if advised of the possibility of such damages.

INDEMNIFICATION

By using, accepting, or installing the Products, you agree to indemnify, defend, and hold harmless Medical Breakthrough, LLC, its affiliates, officers, directors, and employees from any claims, damages, or liabilities related to property damage, water intrusion, installation accidents, technician activities, independent contractor actions, theft, personal injury, or third-party mishandling.

MULTI-UNIT ENVIRONMENT LIABILITY

If the Products are installed in a shared or multi-tenant environment (e.g., condominium, apartment, office, or spa), you agree to indemnify, defend, and hold harmless Medical Breakthrough, LLC from any third-party claims for water intrusion, noise, structural damage, electrical issues, fire, or other impacts affecting adjacent units or common areas.

LIABILITY FOR USE IN PUBLIC, COMMERCIAL, OR HOME SETTINGS

If the Products are used in a public or commercial setting (e.g., gym, spa, hotel, business, or any commercial facility), we are not liable for any injuries, accidents, health issues, claims, damages, or liabilities arising from the use of the Products by clients, customers, guests, or any other third parties. You, as the owner or operator, assume full responsibility for such use and agree to indemnify, defend, and hold harmless Medical Breakthrough, LLC from any and all related claims, including but not limited to personal injury, wrongful death, or property damage sustained by users. All such guests, clients, customers, or third parties use the Products at their own risk, and we strongly recommend that you require them to sign a separate waiver or agreement acknowledging that they use the Products at their own risk, releasing us from any liability, and assuming all risks associated with such use. In any public setting, we recommend anyone using the product signs waivers to protect them from any damages caused.

In a home or private setting, any relatives, family members, friends, or visitors using the Products do so at their own risk, and we are not liable for any injuries, accidents, health issues, or damages resulting from such use. You agree to inform all potential users of the Products' risks and instructions, and you indemnify and hold harmless Medical Breakthrough, LLC from any claims arising from third-party use in your home.

LOCAL COMPLIANCE RESPONSIBILITY

You are solely responsible for ensuring compliance with all applicable local building codes, zoning laws, permitting requirements, licenses, certifications, homeowner association (HOA) regulations, electrical standards, fire codes, and landlord approvals related to the installation and operation of the Products. Medical Breakthrough, LLC is not responsible for verifying, obtaining, or ensuring that you have the proper licenses, permits, or certifications required to operate the Products in your county, state, or jurisdiction. You must independently verify and comply with all such requirements prior to purchase, installation, or use.

If additional modifications or requirements are necessary for compliance (e.g., upgrades, certifications, or adaptations), you must notify us in writing, and we may, at our discretion, assist in identifying potential solutions or provide a quote for any necessary modifications or services. However, we are not responsible for any fees, costs, expenses, fines, citations, removal costs, or enforcement actions resulting from non-compliance or from making the Products compliant with local requirements. Any such assistance does not constitute a warranty or guarantee of compliance, and you remain solely liable for all associated risks and costs. We disclaim all liability for any consequences arising from your failure to comply with applicable laws or regulations.

INSPECTION AND ACCEPTANCE

You agree to inspect the Products and surrounding area immediately upon delivery and prior to installation. Any damage or defects must be reported to the third-party delivery provider within 24 hours of delivery. Failure to report damage within this period constitutes acceptance of the Products in good condition, and you waive any claims for physical or cosmetic damage discovered thereafter.

10. Online Store Terms

By agreeing to these Terms of Use, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our Products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

11. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

12. Accuracy, Completeness & Timeliness Of Information

See Section 6 for related disclaimers.

13. Modifications To The Service & Prices

Prices for our Products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

14. Products Or Services

Certain Products or services may be available exclusively online through the website. These Products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We reserve the right, but are not obligated, to limit the sales of our Products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any Products or services that we offer. All descriptions of Products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any Products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

15. Accuracy Of Billing & Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

16. Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Use.

17. Third-Party Links

INSPECTION AND ACCEPTANCE

Certain content, Products, and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

18. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

19. Errors, Inaccuracies & Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

20. Prohibited Uses

In addition to other prohibitions as set forth in these Terms of Use, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Prohibited uses also include exceeding recommended settings for Products, such as sauna temperatures above 180 degrees Fahrenheit, or failing to follow safety guidelines, which may result in immediate termination of access and voiding of any claims.

21. Indemnification

See expanded indemnification in Section 10 and other relevant sections.

22. Severability

In the event that any provision of these Terms of Use is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Use, such determination shall not affect the validity and enforceability of any other remaining provisions.

23. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Use are effective unless and until terminated by either you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Use, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

24. Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.

These Terms of Use and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Use).

Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party.

25. Governing Law

These Terms of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles or the United Nations Convention on Contracts for the International Sale of Goods. The user agrees that California law shall exclusively govern all rights and obligations, regardless of the user’s location. You agree that any action at law or in equity arising out of or relating to these Terms or the Products (if not subject to arbitration) shall be filed only in the state or federal courts located in Los Angeles County, California, and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action, waiving any objection to venue or convenience.

26. Changes To Terms Of Use

You can review the most current version of the Terms of Use at any time at this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Use by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Use constitutes acceptance of those changes.

27. Contact Information

Questions about the Terms of Use should be sent to us at support@medicalsaunas.com.